Facebook Data Collection Disruption 9/27

Incident Report for ListenFirst

Resolved

This incident has been resolved.
Posted Nov 12, 2026 - 08:11 EST

Identified

We're working directly with Meta to resolve the disruption in Facebook data collection. Facebook metrics starting 9/27 may be incomplete or delayed in the meantime. Other networks are not affected.
Posted Oct 01, 2026 - 14:52 EDT

Investigating

We are currently experiencing a disruption affecting Facebook data collection that began on September 27. During this time, Facebook metrics in ListenFirst may appear incomplete or delayed. Our team is actively working on a resolution, and we will share updates as they become available. Data for other networks is not affected.
Posted Sep 29, 2026 - 08:13 EDT
This incident affected: Social Channels (Facebook) and Application.