Facebook Data Collection Disruption 9/27
Identified - We're working directly with Meta to resolve the disruption in Facebook data collection. Facebook metrics starting 9/27 may be incomplete or delayed in the meantime. Other networks are not affected.
Oct 01, 2026 - 14:52 EDT
Investigating - We are currently experiencing a disruption affecting Facebook data collection that began on September 27. During this time, Facebook metrics in ListenFirst may appear incomplete or delayed. Our team is actively working on a resolution, and we will share updates as they become available. Data for other networks is not affected.
Sep 29, 2026 - 08:13 EDT

About This Site

Our mission at ListenFirst, is to make our clients smarter by providing unparalleled pictures of their brand, their competitor’s brands, and overall market performance on Social Media. Providing reliable, secure, and performant services is paramount to achieving this mission. We value integrity and believe trust is built with transparency. This page is ListenFirst’s home for real-time and historical data on system performance. If there are any interruptions in service, or important third-party dependencies of the platform (e.g. Social Media APIs), a note will be posted here. You may also click the “Subscribe to Updates” button above to receive real time updates.

DISCLAIMER: component uptime is not indicative of overall system availability and does not reflect platform service levels.

Uptime over the past 90 days. View historical uptime.
Application Operational
Platform API Operational
Data Exports Operational
Data Systems & Analytics Operational
Authentication System Operational
Audience Operational
Listening Service Operational
Help and Training Systems Operational
Social Channels Operational
Facebook Operational
Twitter Operational
Instagram Operational
YouTube Operational
TikTok Operational
Other Data Feeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 10, 2026

Delay in Wikipedia Data for November 8, 2026
Resolved - Wikipedia data has been restored.
Nov 10, 09:57 EST
Investigating - We are addressing a delay in our Wikipedia data analysis for November 8 - today. We expect no data loss from this incident. An update will follow upon completion of the data ingestion process.
Nov 9, 12:21 EST

Nov 9, 2026

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

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