All Systems Operational

About This Site

Our mission at ListenFirst, is to make our clients smarter by providing unparalleled pictures of their brand, their competitor’s brands, and overall market performance on Social Media. Providing reliable, secure, and performant services is paramount to achieving this mission. We value integrity and believe trust is built with transparency. This page is ListenFirst’s home for real-time and historical data on system performance. If there are any interruptions in service, or important third-party dependencies of the platform (e.g. Social Media APIs), a note will be posted here. You may also click the “Subscribe to Updates” button above to receive real time updates.

DISCLAIMER: component uptime is not indicative of overall system availability and does not reflect platform service levels.

Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
99.02 % uptime
Today
Platform API Operational
90 days ago
99.02 % uptime
Today
Data Exports Operational
90 days ago
99.02 % uptime
Today
Data Systems & Analytics Operational
90 days ago
98.98 % uptime
Today
Authentication System Operational
90 days ago
99.02 % uptime
Today
Audience Operational
90 days ago
99.02 % uptime
Today
Listening Service Operational
90 days ago
99.02 % uptime
Today
Help and Training Systems Operational
90 days ago
99.02 % uptime
Today
Social Channels Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Twitter Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
YouTube Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Other Data Feeds Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Interruption of Page-Level Authorized Facebook Data as of 11/10
Resolved - All page-level Facebook data is now available. We appreciate your patience as we worked on a fix.
Dec 5, 08:30 EST
Investigating - An outage of page-level authorized data is occurring as of 11/10/2025. All other dates populate data as expected. Our technical teams are actively investigating the root cause and working to restore the missing data as quickly as possible.

We apologize for any inconvenience this may cause.
Dec 3, 09:14 EST
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

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